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Case Study
Explore real-world case studies showcasing our security expertise, problem-solving, and client success stories.

As the contracted security provider for one of Victoria’s largest annual public events, ICORP Security manages large-scale security operations, deploying over 150 personnel daily. To enhance coverage and operational efficiency, we leverage smart technologies , delivering measurable improvements in service quality and cost-effectiveness.
Using Active Workforce Pro, our centralised workforce management platform, we efficiently store and manage guard data, including licences, skills, and certifications. This enables us to quickly identify and deploy the most suitable personnel for specific roles, ensuring optimal resource allocation. By aligning security staff with demand trends and operational requirements, we enhance efficiency, minimise downtime, and reduce unnecessary labour costs while maintaining full security coverage.
Our guards are equipped with smart devices featuring Push-to-Talk (PTT) capabilities, enabling seamless indoor and outdoor communication. Integrated with our advanced incident reporting system , this allows security teams to log, track, and escalate incidents in real time, ensuring faster decision-making, improved accountability, and rapid incident resolution with minimal operational disruptions.
ICORP Security deploys Al-powered people counting sensors at entry points, enabling real-time crowd analytics. These insights allow for more precise resource planning, ensuring security personnel are strategically positioned based on actual crowd density, improving efficiency and reducing unnecessary staffing costs.
As part of our continuous improvement efforts, we deployed Al-enabled security walkthrough units, capable of detecting sharp objects without triggering alarms for everyday items such as keys or mobile phones. During the 11-day event, these units identified over 300 prohibited items, significantly enhancing security while ensuring a seamless screening process. By reducing manual bag checks and minimising bottlenecks at entry points, these advanced gates improved crowd flow and the overall event experience without compromising safety.