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Case Study
Explore real-world case studies showcasing our security expertise, problem-solving, and client success stories.

ICORP Security has been providing tailored security solutions to a prominent Australian Bluechip Retail Chain across Victoria and New South Wales since 2020. Our scope includes Retail Security, Tactical Security Guards , Asset Protection, and Event Security Management. More than just guarding, our personnel operate as frontline representatives—ensuring a safe, welcoming environment while professionally engaging with customers, staff, and contractors.
The retail sector is facing escalating challenges, from theft and organised shoplifting to aggression, violence, and abusive behaviour towards staff and shoppers. These threats not only cause financial losses but also create an unsafe atmosphere that affects both business operations and customer confidence. Therefore, our highly experienced guards are specifically trained in de-escalation techniques essential for the protection of assets, facilities, and people across multiple sites.
This targeted training has directly contributed to improved incident response, reduced theft and disturbances, and fewer police callouts. It empowers our team to manage conflict calmly and appropriately, enhancing safety outcomes while strengthening customer and staff confidence in the security presence across all sites.