Concierge & Strata Security

Concierge & Strata Security

As the first point of contact at the door, our concierge and strata security are well-presentable personnel, trained to make clients and guests feel welcome while providing reassuring security presence. This service is suitable for a variety of premises such as office/commercial/residential buildings, healthcare or educational facilities.

Greeting guests/customers, answering calls, assisting tenants/residents/guests with queries, acting as the first point of contact and emergency responders, preventing property vandalism, mail thefts or break-ins, handling trespassers removal and noise complaints among others.

– Typical Duties

Customer Service Officers

Well-groomed and well-spoken, our helpful Customer Service Representatives are trained to greet guests with a smile yet are vigilant about potential hazards and suspicious behaviours. Our CSOs are cleared with Working with
Children Accreditation as a minimum prerequisite.

 

Greeting customers, making a great first impression, offering assistance to customers, answering customers’ queries, escalating customers’ issues, providing general customer support, securing the premises.

– Typical Duties

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